Subscription Questions

  • How can I update my address on my subscription?

    You can update your address on your subscription in your Viori account. Sign in, click manage subscriptions, and on the top of the page there will be an "addresses" tab. Click on that, and you can either click on the address you want to edit, or add an address by clicking on "add address" at the ...
  • How do I change my subscription delivery schedule?

    In order to change your subscription delivery schedule, you must first set up a customer account. If you have not done this already, please click the link below and set up your account before you continue with the rest of the steps: How do I access and / or setup a customer account? Now once yo...
  • How do I manage, edit, swap or cancel my subscription on a mobile device?

    If you are on a mobile device, when you first log into your account you will see a button to click on that says "manage subscriptions". Click on this. Once the next page loads, you should see an outlined box beneath your shipping address. In this box you will see the products you have subscribe...
  • How do I manage my subscription? I want to cancel, pause, change, edit, add to my subscription.

    1. The first thing you need to do is set up an account. You can do this by going to the top right corner of the Viori website and clicking on "Account". 2. Next, click on "Create an Account". 3. Now enter your email you used to purchase your Viori products, fill out the rest of your informa...