Product Questions

  • Are there any unscented bar options?

    Absolutely! Our unscented shampoo and conditioner, Native Essence, can be purchased here: Native Essence Shampoo: https://viori.com/collections/all/products/native-essence-unscented-shampoo-bar Native Essence Conditioner: https://viori.com/collections/all/products/unscented-native-essence-condi...
  • Are your shampoos and conditioners all natural?

    All of our ingredients are natural or derived from natural sources. On the Think Dirty platform, our bars would be rated a 0 meaning our ingredients are completely free of substances or chemicals that are harmful to you or the planet
  • Bamboo Holder FAQs

    What are the bamboo holders for? The bamboo holders are designed to hold the bars and allow them to air out and dry between washes in order to prevent mold or disintegration. Bamboo Holder Tutorial: https://youtu.be/ss6Fkzl8Lkg Do the conditioner bars fit inside the bamboo holders? Yes th...
  • Can I use body wash on my hair?

    Body Wash is not designed for hair and should never be used to cleanse hair. Body wash should only be used directly on skin.
  • Do the bars provide any significant benefits to scalp health and will it decrease dandruff and related issues?

    Our shampoo and conditioner bar formulas are specifically designed to increase scalp health and eliminate dryness, dry scalp, and dry scalp dandruff. Aloe Vera and bamboo, which are two ingredients found in our bars, specifically help reduce dryness, dry scalp dandruff, and other dry scalp relate...
  • How big are the products?

    Shampoo Bars - 2.5in (6.35cm) x 2.5in (6.35cm) x 1.25 (3.18cm) 100g (3.5oz) Conditioner Bars - 2.5in (6.35cm) x 2.5in (6.35cm) x 1.25 (3.18cm) 80g (2.8oz) Bamboo Holder - 4in (10.16cm) x 4in (10.16cm)
  • How long will the bars last?

    Most customers report their bars last between 30-60 washes. The number of washes each bar can last will vary from person-to-person. We recommend storing it in an area in the shower where it doesn't constantly get hit with water to maximize the usage of each bar. Make sure to use a holder like our...
  • How often should I wash with your products?

    We recommend starting washing with our products as often as you usually do - then adjust as needed.  We have users who use it daily and some who use it 2-3 times a week. Each user is different so there is no recommended usage per week. We have had feedback from users that have stated they are abl...
  • My bars have crumbled and fallen apart. What do I do?

    We apologize this happened! We are happy to help the best we can. To start, it's normal for a shampoo or conditioner bar to break apart once it reaches 1/4" thickness. This is the nature of shampoo, conditioner and soap bars In the case that your shampoo crumbles before 1/4" here are some troubl...
  • Product Questions - Are your products ... ?

    Cruelty Free? Yes, we are cruelty-free! We are officially cruelty-free certified through Leaping Bunny. This is an important value to us and this certification proves that. :) All Natural? All of our ingredients are natural or derived from natural sources. On the Think Dirty platform, our bars w...
  • What do the shampoo patterns represent?

    These are special, cultural patterns that have been used to emboss Chinese moon cakes for literally hundreds, if not thousands of years. We used these patterns because some of them are very reminiscent of the stitching patterns found on the Red Yao’s clothing. The Red Yao’s stitching patterns hav...
  • What is the difference between the bars and scents?

    Citrus Yao Shampoo & Conditioner Bars - • These bars are best for normal - oily hair. A fresh, citrus-scented shampoo bar straight from the baskets of the Red Yao fruit stands. Handcrafted with the same Longsheng Rice™, natural ingredients and beauty rituals used by the Red Yao for centuries....
  • What is the shelf life of the bars?

    As long as the bars are stored in a cool, dry place you can expect a shelf life of up to 3+ years!  This is one of the biggest benefits to the shampoo and conditioner bar format.
  • What kind of materials are used for the packaging?

    At Viori, everything we use for our packaging is biodegradable, sustainable and recyclable. We use recycled paper for our packaging.
  • What kind of testing and results have you seen from your products so far?

    Our initial product development can take 12 - 24 months. This process includes lots of product performance and safety testing. Once our products have passed this rigorous testing process, we introduce the bars to a testing group of about 50+ individuals to gather consumer feedback. This group is ...
  • Where are your products made and manufactured?

    All of our bars are manufactured, stored, and shipped from Utah, USA!
  • Why are the conditioner bars bumpy on the top?

    We try to carefully handcraft patterns that remind us of the topographical, mountain ranges of the Longsheng region. It is a beautiful area, with such unique scenery, that we try really hard not to forget. That is why we let every conditioner be unique. Every mountain area is unique and different...