General Questions

  • Do you offer any discounts or coupon codes? Any deals?

    Absolutely! Use the coupon code TRYVIORI at checkout and you will receive 10% off your entire order! **Remember*, because we use Shopify you can only use one discount code per checkout.
  • How did Viori get started?

    In 2019, Viori founders traveled to an ancient village high upon the rice terraced mountains of Longsheng. While wondering this ancient village, they met the local Red Yao tribe who had lived in these rice mountains for centuries. They kept noticing that all the women had beautiful, long, jet bla...
  • How do I setup and access my customer account?

    1. Go to the top right corner of the Viori website and click on "Account". 2. Next, click on "Create an Account". 3. Now enter your email you used to purchase your Viori products, fill out the rest of your information, and click "create" your account. The account will link any orders or sub...
  • How do the Red Yao women benefit from Viori?

    We purchase our Longsheng Rice™ directly from the Red Yao women at a premium 500% markup. We also donate 5% of our profits directly back to the Red Yao tribe. The money is used to help preserve the Longsheng mountains, create educational opportunities for their kids and provide care for their eld...
  • How do you, Viori, help and support the Red Yao Tribe?

    We purchase our Longsheng Rice™ directly from the Red Yao women at a premium 500% markup and we also donate 5% of our profits directly back to the Red Yao tribe. The money is used to help preserve the Longsheng mountains, create educational opportunities for their kids and provide care for their ...
  • What are your social media contacts & channels?

    Follow us on social media to learn more about Viori's mission and values. Viori Influencers Facebook Instagram Twitter
  • What forms of payment do you accept

    The forms of payment we accept are credit card, Amazon Pay, PayPal, Google Pay, Shop Pay and Apple Pay. Apple Pay is for one-time purchases only.
  • What is your customer service email support contact?

    To get in touch with our customer support team, please contact us at: support@viori.com Our returns address is: Viori Beauty LLC 1123 N 1430 W Orem, UT 84057 USA You can also contact us through the following social media channels: Viori Influencers Facebook Instagram Twitter
  • What percentage goes to the Red Yao women?

    We donate 5% of our profits directly back to the Red Yao tribe. The money is used to help preserve the Longsheng mountains, create educational opportunities for their kids and provide care for their elderly.
  • Who are the Red Yao women?

    The Red Yao women are part of an ancient tribe that has lived 2,000 years isolated in the mountains of Longsheng. They are famous for their unique rice cultivation and hair care traditions.