General Questions

  • Do you offer any discounts or coupon codes? Any deals?

    Absolutely! Her is our current offering: Want 10% Off your order? Never used our products before? Want a discount for trying something new? Use coupon code TRYVIORI at checkout and you will receive 10% off your entire order! **Remember*, because we use Shopify you can only use one discount code ...
  • How did Viori get started?

    In 2019, Viori founders traveled to an ancient village high upon the rice terraced mountains of Longsheng. While wondering this ancient village, they met the local Red Yao tribe who had lived in these rice mountains for centuries. They kept noticing that all the women had beautiful, long, jet bla...
  • How do I setup and access my customer account?

    1. Go to the top right corner of the Viori website and click on "Account". 2. Next, click on "Create an Account". 3. Now enter your email you used to purchase your Viori products, fill out the rest of your information, and click "create" your account. 4. Once you have created your accoun...
  • How do the Red Yao women benefit from Viori?

    Not only do we purchase our Longsheng Rice™ directly from the Red Yao women at a premium, we also donate 5% of our profits directly back to the Red Yao tribe. The money is used to help preserve the Longsheng mountains, create educational opportunities for their kids and provide care for their eld...
  • How do you, Viori, help and support the Red Yao Tribe?

    Not only do we purchase our Longsheng Rice™ directly from the Red Yao women at a premium, we also donate 5% of our profits directly back to the Red Yao tribe. The money is used to help preserve the Longsheng mountains, create educational opportunities for their kids and provide care for their eld...
  • What are your social media contacts & channels?

    You can also get in touch with us at: Viori Influencers Facebook Instagram Twitter
  • What is your customer service email support contact?

    To get in touch with our customer support team, please contact us at support@viori.com Our returns address is: Viori Beauty LLC 1123 N 1430 W Orem, UT 84057 USA You can also contact us through the following social channels: Viori Influencers Facebook Instagram Twitter
  • What percentage goes to the Red Yao women?

    We donate 5% of our profits directly back to the Red Yao tribe. The money is used to help preserve the Longsheng mountains, create educational opportunities for their kids and provide care for their elderly.
  • Who are the Red Yao women?

    The Red Yao women are part of an ancient tribe that has lived 2,000 years isolated in the mountains of Longsheng. They are famous for their unique rice cultivation and hair care traditions.