Account Questions

  • Account Email Not Sending

    To set up your account, go to and under the white input boxes you will see "Create Account," from there use the email address you have used to place your order and it will create an account and link any previous orders as well as future subscription orders.
  • Can I get a reminder email notifying me BEFORE my next order ships?

    Yes!  If you sign up to receive SMS notifications from us, you will be notified of new product launches, sales, and receive notice before your shipments arrive!  Here is the link: SMS updates
  • How do I setup and access my customer account?

    1. Go to the top right corner of the Viori website and click on "Account". 2. Next, click on "Create an Account". 3. Now enter your email you used to purchase your Viori products, fill out the rest of your information, and click "create" your account. The account will link any orders or sub...
  • How do I update my address?

    To update your billing or shipping address do the following: • Log into your account • Click "Manage Subscriptions" • For Shipping Address changes:     - Select "Shipping Addresses" from the banner at the top of the page     - Click the right facing arrow on the right of the address bar     - Typ...
  • How to Create and Manage Account

    You can access and manage your subscription through your Viori account on our website. This will help you know exactly what you are being shipped next, the next billing date, see your order history, change the shipping frequency, update address changes, and allow you the freedom to swap out diffe...