My bars arrived soft, melted or broken, what do I do?

If the bars are soft upon arrival, we recommend letting them air dry for another 24-48 hours before using them. If they are slightly melted, we recommend placing the bars in the refrigerator for 5-6 hours to help solidify them again. If your bars are melted or broken beyond repair due to high temperatures or climates, please contact our team at support@viori.com and we will get you taken care of ASAP!

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