Can I cancel my order?

If you would like to cancel a recurring order, we need at least a 24-48 hour notice to try and stop it.

Please email your request to support@viori.com. If the order has not been processed and shipped yet, we can cancel or edit your order.

If it has already shipped, we cannot stop or edit it, but we are happy to help you start the process to return for a refund or exchange if you would like. Please email your request to support@viori.com to request an RMA# and the return address.

Please note as part of our return policy that customers are responsible for the return shipping expenses.