Hair Questions and Recommendations

  • Which Product is Best for Me?

    Whether you have fine, coarse, thick, thin, afro-type, curly, wavy, coily, porous or straight hair, the first thing you need to determine is whether your hair is considered dry, normal, or oily? Dry hair - you need to wash your hair every 5 or more days. Normal hair - you need to wash your hair ...
  • Recommendations Based on Hair/Scalp Type

    Normal Hair/Scalp Recommendation: Any one of our bars would work great for your specific hair and scalp type. Just so you know, Terrace Garden, Hidden Waterfall or Native Essence bars are usually used for dry to normal scalp types. Citrus Yao bars are usually used for normal to oily type scalps. ...
  • Do your products help with hair growth?

    Most hair growth is stunted by nutrient deficiency or harsh chemicals being applied by off-the-shelf hair cosmetics. Our bars do two things for your hair to encourage regrowth. One, it removes the harsh chemicals. Two, rice contains protein that is really good for your hair and helps stimulate ha...
  • Hair/scalp type - How do I know?

    Oily scalp feels oily 1-2 days after washing. Normal scalp feels oily 3 days after washing. Dry scalp feels oily 4+ days after washing.
  • Do the bars weigh down/ leave residue/ make heavy

    We have had many customers let us know that the bars do not weigh down their hair or leave a residue. Many report that this is their favorite thing about using our bars!
  • Grey Hair Q&A

    Which product is best for gray hair? All of our shampoo and conditioner bars are built to increase the strength and health of your hair and are made with fermented Longsheng rice water. All the ingredients we use in all of our bars should produce great results for your hair, even if we can't guar...
  • Hair Porosity

    Hair Porosity: Is your hair's ability to absorb and retain moisture.. How to figure out your hair porosity: There is a quick and easy test to see if your hair has high, medium, or low porosity. Here are the steps to do it: *Brush your hair. *Take a strand of your hair after brushing and set it i...
  • How often should I wash my hair?

    We recommend washing as often as you are used to and then adjusting from there. We have users who use it daily and some who use it 2-3 times a week. Each user is different so there is no recommended usage per week. We have had feedback from users that have stated they are able to go longer betwee...
  • Dandruff Help and Recommendations

    Recommendations for dandruff depend on if you are experiencing oily scalp dandruff or dry scalp dandruff. For oily scalp dandruff we would recommend Citrus Yao Shampoo and Conditioner. For dry scalp dandruff, we would recommend Hidden Waterfall, Terrace Garden or Native Essence Shampoo. Note: If...
  • Are these safe for...

    Extensions: Our products are also safe for extensions! We just recommend being gentle near the root to ensure you are not putting to much friction on your extensions since you are rubbing the bars in your hair. Henna: We've had a handful of people who use henna dye and about 75% of them really l...
  • Can I use this on...

    Men: Our bars are for men as well! Many of our best customers are men who use and love the bars! Beards: We have a lot of men who like to use our products on their beard. Children: Our products are safe to use with kids. For infants or young children we do recommend testing out the bar on a sma...
  • How to reduce frizz

    To help reduce frizz, we recommend using our most moisturizing bars: Terrace Garden or Native Essence. We suggest using cool/cold water when washing your hair and conditioning thoroughly from middle to the ends of your hair. We also have several customers who add some leave-in conditioner after w...
  • Can I use Viori with other products?

    Yes!  We have lots of customers who use our products paired with styling products afterwards and report having great results! We have many customers who find that after using Viori they no longer need to use some of the other products they were using. We'd love to hear you experience!
  • Does this work on...

    Color Treated Hair: All of our products are specifically formulated to work with colored treated hair. We have had great customer feedback about how well our products work with colored treated hair. All our products are paraben-free and all-natural, so they are very mild and gentle on your hair. ...
  • Can I use a different scent non Citrus Yao when I have oily hair (Hidden Waterfall)?

    Yes, you can use the other scents if you have oily hair type. We have many customers who use other scented bars. What they report back to us is that they can't typically go very long between washes when using the other bars that don't have the citric acid the Citrus Yao does. However, the Hidden ...
  • Do I need to use conditioner?

    While we certainly don't require it, we do highly recommend that you use our conditioner bar after washing. Washing your hair removes some of the natural sebum off the follicle which in turn leaves the strands of hair vulnerable to several types of damage i.e. sun, water, heat, etc. Conditioner i...