What is your exchange policy?

If you’d like to exchange your bars for a different scent or product, we will allow you to exchange it within 30 days as long as the bar is at least 75% intact. You will be responsible for the return shipping to send us back the products along with all the packaging. Please contact support@viori.com for exchange instructions. Please do not send anything back before contacting us and without an RMA # (return merchandise authorization)

Once exchanges are received, we will process the exchange and ship out the new items within 1-2 business days.

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